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EA_Aljo's avatar
EA_Aljo
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4 years ago

Re: Terrible bugs and connection- Genesis event

@marincro51 

The connection to your router is great. Right after that is where the trouble begins. The node in your neighborhood appears to be the problem. This looks to be an issue with your ISP.  Have you tried contacting them and showing them these results?

12 Replies

  • Yes, I have. The workers have been here and changed the router and said that some wire is a problem. Idk if they will even fix it or when they will fix it...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @marincro51 

    You mention that your ISP says there's an issue on they need to fix. That's not something we can help with. You'll have to wait for them to take care of it.

  • @marincro51IThere has been a issue which uses 100% of your CPU all the time. This has come since gensis event. it affects all platforms.

  • marincro51's avatar
    marincro51
    4 years ago

    My fps is not the problem or performance, my problem is ms, my ping goes to like 130-200

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @SpectreFang 


    Just to be clear, the issue you're facing is that your CPU is at 100%? Do you have any other details?

  • @EA_AljoI have tried
    - reintall and repair on steam and origin
    - start in safe mode
    - update os and drivers
    - set affinity to 2 cores

    Attaching dxdiag

  • EA_Aljo's avatar
    EA_Aljo
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    4 years ago

    @SpectreFang 

    Thank you. I'm not seeing any issues with your DxDiag. Unfortunately, I think you'll just have to wait and see if we release an update that resolves this. It's currently being investigated and the only potential resolutions you've already tried. Apologies for the frustration ☹️

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @SpectreFang 

    You're very welcome. If anything else comes up, please let us know. Thanks!