Forum Discussion
5 Replies
- EA_Blueberry7 years ago
Community Manager
If you're on PC including a DxDiag to this post will be exceptionally helpful when we have to perform PC troubleshooting.
Have you seen our Community Crashing Guide yet?
https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308
- its not letting me submit the doc in here. ugh!!!
- how can i get that too you?
- EA_Blueberry7 years ago
Community Manager
@sirpuffalot23
Do you have Easy Anti-Cheat disabled? That error can surface when you either have it disabled or running other programs that could be conflicting with Origin.If you are having trouble attaching a DxDiag to this post we recommend the PC troubleshooting guides below. Our Live-Support team can help with 1:1 PC technical troubleshooting by submitting a request HERE
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
Community Crashing Troubleshooting Guide
https://answers.ea.com/t5/Technical-Issues/Community-Crashing-Troubleshooting-Guide/td-p/7447308
iam also facing that untrusted system file dbghelp.dll , any help plz
also here's my dxdiag
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- EA_Blueberry7 years ago
Community Manager