Re: What to do if your Apex Legends account got banned or suspended

Just as the title suggests the last time I played apex I rage deleted it because of the bad server quality at the time. I heard the servers got better and re-downloaded the game just now only to be welcomed by a permanent ban? I haven't even PLAYED the game how could I have cheated in it?
Long story short I have an appeal placed case #241960620
Does EA resolve these issues usually or should I just give up?
First thing I did after seeing this was turn on my 2fA so I hope that helps?