After recovering my compromised Steam account, I logged into the game and discovered two serious issues: my heirloom shards have gone missing, and my kill statistics show an abnormal, significant increase. I request assistance in investigating these discrepancies and restoring my original game data.Can i seek help here?
Community ManagerHey zhi_lilou,
Glad to hear you were able to recover the account, though I'm afraid we're unable to make any changes to your account here via the forums, sorry.
If you've recovered an account that was recently compromised, I'd definitely suggest checking that you've gone through these steps just to make sure this account's secure as well.
Unfortunately, we would not be able to change your in-game statistics or reverse any in-game purchases that were made. Beyond that however, you can absolutely contact support directly for assistance if you need to secure or update the EA account itself.
