restoring

Hi dear 

in the beginning im played Apex on PSN from long time with another EA games 

after that i change the platform to PC (steam ,,,) 

when i want to link my PSN acc to PC i got this MSG :

Your accounts can’t be linked because your PlayStation® Network account xlolz_z already linked to your EA Account for bb*****@disabled.ea.com. An EA Account can only be linked to one PlayStation® Network account in its lifetime.

after trying to restart my password i got this MSG again and again 

There's been an error

Your EA credentials may have expired, please try again or reset your password.

then i started chat  with support to fix those issues , they said to me to do restoring , to link and play again.

now i lost everything on PSN and PC 

(level . progress , hrolom , skins ...)