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kuiizu's avatar
kuiizu
Newcomer
17 hours ago

Retrieved my account but I still can't play

My account was compromised and banned last month, but I managed to recover it and get it unbanned with the help of an EA advisor. However, when I tried logging in to play, it said that I needed to li...
login issue
EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
16 hours ago

Hello kuiizu​,

are you getting an error message, when you try to submit a ticket? What exactly is greyed out when you try to contact an advisor? At which stage of creating a ticket are you getting this issue? 

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