Hi everyone,
I contacted EA a couple of times since yesterday because my PC was rebooting while playing Apex and i tried every single tips they gave me but nothing worked. At the end i tried to change the resolution of the game from 1920x1080 (native screen resolution) to 1600x900 and the reboots stoped! Can someone help me fix this so i can be able to play at my native screen resolution? At 1600x900 the graphics look pretty bad ☹️ Thank you!
Community ManagerHey, @FortOff
Can you attach a DxDiag for us so we can look at your PC specs? Do you have multiple monitors hooked up to your PC?
How to Pull a DxDiag
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thanks for answering. No i only use a single monitor. I got DxDiag here. Please i need a solution, more than a week testing everything i could and nothing worked till now.
Community ManagerIt looks like you could upgrade to Windows 10 build 1809. Search "Windows Updates" in the desktop search bar to check for pending updates. Lets see if that puts a stop to your system reboots.
@EA_Blueberryit keeps happening .. well idk wht to do more
Community ManagerDo you have any other devices plugged into your USB ports and does the game force a reboot on the HDD?
What kind of power supply do you have?
On the sticker on the PSU says 550 W ... the only things i have connected is the keyboard, mouse and a USB Wirless Receiver
Community ManagerTry going to the Nvidia Control Panel and Windows Power Settings and make sure both are running at max power.
Community Manager
