Forum Discussion

MissyCrane's avatar
MissyCrane
7 years ago
Solved

SERVERS ARE HORRIBLE!!

Please fix your servers!! Lag is terrible!! Ping and packet loss is terrible for most servers near me. Great game, but what's the point of playing at an unfair, laggy, disadvantage?
  • EA_Darko's avatar
    EA_Darko
    7 years ago

    Hey all, if you are having issues with your connection then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

    It'll take you a couple of minutes to do them all but please do take the time and do them all.

    Let me know how you get on.

    Darko

TortillaBoy314's avatar
TortillaBoy314
7 years ago
I've also tried a wireless connection. There is no difference from what I've noticed. I always prefer a direct connection through Ethernet cable for gaming on consoles.
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Hey all, if you are having issues with your connection then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on.

Darko

  • uBK_Drums's avatar
    uBK_Drums
    7 years ago
    I did that and found these two hosts with 100% packet loss:

    ae17.cs2.lga5.us.zip.zayo.com 64.125.27.46
    ae4.cs2.dca2.us.eth.zayo.com 64.125.29.31

    From the data center i can see that Sidney and Sao Paulo servers are having packet loss issues (between 10 and 90%)..

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