Forum Discussion

2 years ago

Solved

Showing my low level account only

i linked my steam account to my ea account few hours ago which was already linked to my psn account, now everytime i login it only shows my psn progress which is not my main account and its low level...

cross-progression

EA_Mako
2 years ago
Hey @Blazeee92,

If you've just linked your Steam account to an EA account, keep in mind that no progress will be transferred from the prior EA account.

Progress is stored at the EA account level and cannot be merged or combined across separate EA accounts, which is why you're only seeing the PSN progress after moving a Steam profile to the EA account with your PSN progress.

If you're trying to restore the progress you had on Steam, you'll need to re-link this to your original EA account where that progress was initially made.

Please check out our guides below for more details on this situation and contact support here if you run into any trouble getting the account re-linked.

A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)

Now that Cross Progression is here: what you need to know - Answer HQ (ea.com)

EA_Mako

Community Manager

2 years ago

Hey @Blazeee92,

If you've just linked your Steam account to an EA account, keep in mind that no progress will be transferred from the prior EA account.

Progress is stored at the EA account level and cannot be merged or combined across separate EA accounts, which is why you're only seeing the PSN progress after moving a Steam profile to the EA account with your PSN progress.

If you're trying to restore the progress you had on Steam, you'll need to re-link this to your original EA account where that progress was initially made.

Please check out our guides below for more details on this situation and contact support here if you run into any trouble getting the account re-linked.

A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)

Now that Cross Progression is here: what you need to know - Answer HQ (ea.com)

Blazeee92
2 years ago
cant unlink that account till next year after 6 or months which is a pretty long time
- EA_Mako
  Community Manager
  2 years ago
  @Blazeee92 wrote:
  
  cant unlink that account till next year after 6 or months which is a pretty long time
  
  Please check out our guides below for more details on this situation and contact support here if you run into any trouble getting the account re-linked.
  
  🙂