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m31g0's avatar
m31g0
Rising Rookie
4 months ago
Solved

Since last update apex wont start

since the last update the game does not start. The Easyanticheat window opens and then closes without starting the game. more than three weeks ago and you are supposed to be reviewing it, is there an...
anticheat
launching
pc
  • m31g0's avatar
    m31g0
    2 months ago

    asked to EA chat support: is apex legends supporting dx11 cards?

    response: No, Apex Legends requires DirectX 11.1 support to run correctly.

    So cards under nvidia 10XX series are no longer supported by apex legends.

    Thanks for your useless support EA_Mako

    just deleting Bug legends

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 months ago

Hey m31g0,

We don't have any updates for that particular situation currently. That said, which graphics card are you using? We've seen this more with certain cards than others.

Additionally, while I understand Apex won't even launch in your situation, the steps in this post regarding crashing after/during launch may still help out. I'd definitely give those a shot if you haven't already as they can help out in many similar situations.

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