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jkoehle's avatar
jkoehle
5 years ago
Solved

Something Went Wrong! Prime Gaming Link Issue

For months now I have been trying to claim content for Apex Legends from Prime Gaming but have been unable to successfully link the accounts. Unfortunately EA does not recognize the problem and the o...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @jkoehle 

    Hmm, gotcha. It sounds like the issue may be on the EA Account side, but unfortunately we don't have the ability to look into account issues here on Answers HQ. I can only recommend getting in touch with the EA Help team so they can take a look. 

    For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook as well. 

    /Kent

jkoehle's avatar
jkoehle
5 years ago

Already disconnected there too, Kent. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@jkoehle 

Hmm, gotcha. It sounds like the issue may be on the EA Account side, but unfortunately we don't have the ability to look into account issues here on Answers HQ. I can only recommend getting in touch with the EA Help team so they can take a look. 

For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook as well. 

/Kent

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