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Mollicone's avatar
1 year ago
Solved

Steam Account Link After Pishing

Hello.


I recently had a problem with my Steam account. It would appear that during a long period of inactivity on the EA client someone, via pishing, linked a Steam account to my EA accouynt.
I was able to resolve this since these people got themselves banned on Apex Legend. Through an appeal I revoked the ban and unlinked the Steam account.
The problem is, however, I now cannot link my real Steam account!
It seems a bit absurd to me that if you link an account and then unlink it you can never have others of the same type linked. If someone is in a situation like that they are screwed.
Can anyone tell me if there is a chance that someone can intervene in this particular case to allow me to link my Steam account for another time?
I've tried through support but it's impossible to talk to anyone, just links upon links that always link back to the same pages.

Thank you in advance.

7 Replies

  • I have already read that page several times and it does not answer my problem.
    Will try to explain it better.

    My EA account has been linked to a Steam account that is not mine without my knowledge.
    At the time I wanted to link mine I obviously could not do so, and I could not disconnect the existing one because it was banned on Apex Legend.
    I made recollection and fixed the banning issue.
    I disconnected the Steam account not mine, but now it is impossible for me to link my Steam account. It keeps telling me that it is linked to the other Steam account.
    I leave attached pictures.

    I just want to link MY Steam account to MY EA account without any problems, but it seems impossible.

  • @Mollicone You can contact live chat support and tell them to unlink steam so you can link another steam due to compromised steam but I'm sure this only works once.

  • @fiziaque The problem itself is that the moment I try to connect my account, as seen in the attachment, it turns out that the EA account is still connected to the other Steam account...
    Anyway could you tell me which page I can contact the support chat from?
    Because so far I've only managed to be sent back from page to page of guides without a direct link to this mythological live chat.
  • @fiziaque
    Thank you so much for your help!
    I managed to get access to the chat and in no time they were able to help me and I solved the problem.
    Really kind.

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