Forum Discussion

5 years ago

Steam and origin versions error Apex Legends (EAC index not found/ normaliz.dll)

So I downloaded Steam version of Apex and I have several errors After "verify integrity of game files" game can't launch after Easy anti-cheat banner "untrusted system file normaliz.dll" If delete ...

EA_Kent

Community Manager

5 years ago

@kuzmenkomast

Thanks for following up! Do you have any other anti-cheat software currently installed on your PC? I've heard some reports recently of EAC and other anti-cheat programs potentially having conflicts, so I am curious if that might be what's happening here as well.

/Kent

kuzmenkomast

5 years ago

@EA_Kent I tried to find some solution in steam, and one guy told me to reisntall (or how its called, honestly idk) windows. It's acceptable for me cause sfc \scannow find some files and can't fix them.

I'll mark this message as solution if you don't mind, just to close the topic, that's ok?