Still have not gotten items from crossprogression

I've been trying to figure out why i have still not received my items from crossprogression with the PS4 version of apex legends it feels like i'm getting tossed around like a girl at a college frat part. Yes i made sure it was the right email account. YES i made sure it was the right PSN account that i was linking and yet i still have not gotten anything. EA support has been absolutely useless