Forum Discussion

BaldWraithSimp's avatar
6 years ago

Stuck on infinite 'connecting to match'

This issue started a couple of days ago. So when it finds you a match and then ready button greys out, mine just stuck on a loop of 'connecting to match'. My character model just sort of freezes. I restart and then it happens again after a couple of matches.

10 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @BaldWraithSimp

    Let's take a look and see if we can help get this fixed here. 

    First, can you tell me which platform you're playing on? Did this just recently start happening? 

    /Kent

  • Hello i am having the same issue! Minus the freezing. I am stuck on a "matchmaking 1 player in queue"

    I am on xbox 1 I have moved the game file, i have uninstalled and re installed the game and still get the same results! I have also cleared cache for my Xbox.

    PLEASE HELP!! 

  • @BaldWraithSimp okay i get what youre saying, so what you do is that click on your freind list and join someones lobby and leave the lobby, start a game again it should work. it happens to me frequently this is a temp that works for me, hope it works for you
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @FAM360

    I appreciate the details!

    Can we try running through some other connectivity steps to see if it helps? When you've got the chance please check out the basic connectivity steps over at the EA Help website. That's a good place to start since those steps can tackle a lot of the most common issues we see. 

    If it keeps happening after that run through the Xbox-specific steps as well. Let me know how it goes when you have a chance. Thanks!

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Cr1zym1nA3 


    Were you able to try running through the steps I linked earlier in this thread? Is it still getting stuck afterward? 

    /Kent

  • Mr_Hyperface's avatar
    Mr_Hyperface
    Seasoned Scout
    2 years ago

    How about you just fix the game? Sick of this *snip* that you idiots keep putting into the game! Two years later, and you haven't done *snip* all!

    (CM: Edited to remove profanity. Please keep our forum rules in mind when engaging on the forums)

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    2 years ago

    @Mr_Hyperface 
    As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.

    If you run into any further issues please create a new thread so that we can begin tracking accordingly!