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OQuigg's avatar
OQuigg
5 years ago

Stuck on Loading screen on ps4/5 but if i go on a different account it works

Since today I can't make it past the black loading screen after the menu on apex legends and eventually I get Code net I've tried to sign in on ps5 and 4 but nothing and if I go on a different accoun...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @mcmoe1, 


Thank you for reaching out. We're currently working on gathering up some additional details on this. Can you confirm on which platform you're seeing this issue? Are you also playing on PS4, or do you play elsewhere? 

/Kent

mcmoe1's avatar
mcmoe1
5 years ago

Yes, I am playing on a ps4 pro.

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