I'm having the same issue on PS4. For me it happened after the brief server crash about 2 or 3 days ago. I was playing, then the servers went down temporarily, then when they came back up, I couldn't get past the loading screen.
Community ManagerThanks for the info! I appreciate it.
/Kent
I am experiencing same thing today, i was able to connect the game last week. But today, i tried to enter the game it stucks in the loading screen and whatever i did, i could not solve the issue, also at www.origin.com i cannot sign into my account, i get "Sign in is currently unavailable. Please try again later." error. However, i tried to sign in at different pc , i succesfully signed in. Can you solve the connection error please. Thanks in advance
Community ManagerHey @emrfrknz,
Did you try logging into any other accounts on the Origin website? Is it only giving you that error with one specific account, or do you get it from any account you're trying to access on the site?
/Kent
@EA_Kent How this is not a top priority issue is beyond me. Every person I’ve see. Having these issues are big time players/spenders. You guys have made no attempt at actually handling this in a way that gives any of us any confidence in your products. What motivation do I have going forward to buy season passes and skins or even play the game or try to improve if you can just lock people out of their accounts for over 2 weeks with absolutely zero concrete answers. Even if for some reason I am able to log in and play when the new patch comes out, my motivation to invest my time in this game (and my money) has all but been decimated. How you keep me as a customer of any of your products going forward I guess will be based on how much in game currency finds it’s way into the accounts of those affected, because even that doesn’t feel like much of a fair trade for the situation. I don’t want to walk away from my favorite game, but it wouldn’t be the first time and it won’t be the last.
