Solved
submitted a case on eahelp，but it sad No cases found on my account .
我在eahelp上提交了案例，网页显示提交成功，让我等待客服回复。但是，就我而言，它表明我没有任何正在进行的案件，并且在很多天后我没有收到任何回复我的电子邮件。
Hey @Amos0416,
We currently support the following languages here on AHQ:
I’ll be locking this thread, but please feel free to repost your thread in any of the above languages.
Thank you for understanding.
