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leoamicucci's avatar
leoamicucci
2 years ago
Solved

Switching Apex Legends Account from PS4 to Nintendo Switch - Need Advice

Switched from PS4 to Nintendo Switch for Apex Legends. My PS4 account is linked to one EA account and Switch to another. Struggling to access my PS4 account on Switch. Should I risk logging out/unlinking the Switch account to try signing in with my old EA account? Worried about losing progress or encountering issues. Also need guidance on contacting EA support for direct help.

Thanks,

cross-progression
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @leoamicucci 

    I am sorry, but the game progress cannot be transferred between different EA accounts. You will lose your progress if you unlink your platform account, and our support cannot change that. 

    We explain the risks associated with the unlinking process here on our website.  

    For more information, please check out our quick guide to Apex Legends Cross Progression. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @leoamicucci 

    I am sorry, but the game progress cannot be transferred between different EA accounts. You will lose your progress if you unlink your platform account, and our support cannot change that. 

    We explain the risks associated with the unlinking process here on our website.  

    For more information, please check out our quick guide to Apex Legends Cross Progression. 

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