Terrible bugs and connection- Genesis event
I’ve been playing terribly because of this event in apex legends and I have checked my connection and settings,which's are fine, so all that I could look up to for this problem is the game itself. My...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerGreat! Would you be able to try using a wire then just as a test?
I have the same problem as him but I can't use the wire internet because the plug in got burned.
- EA_Aljo
Unfortunately, I can't help you with that, but a wireless connection should always be expected to experience more lag and disconnects than a wired connection. You could try changing the wireless channel your console uses. That may help some. Also, check to see if QoS (Quality of Service) is available on your router. If it is, make sure it's enabled.
How did the game work just fine before then? It all started after the event came...
- EA_Aljo
It's possible this is related to a game issue. We've received similar reports and are looking into it, but wireless will always be a lot more susceptible to disconnects and lag. That's just the nature of wireless internet. We can step through the troubleshooting to see if there are any other issues though. What system do you play on?
Can you run a UO Trace and screenshot the results? Instructions are here. Please perform 2 tests. One while wired and one wireless. Thanks!
The wired connection didn’t work and I don’t believe I have QoS..
Community Highlights
- EA_Blueberry7 years ago
