Terrible EA help support
Hello, Is anyone else having absolutely terrible experience at EA help support? Ive had: - Tickets closed without an response - Tickets labeled 'waiting for player' without an reply - Tickets jus...
Forum Discussion
Ive received the CP prompt on my PC and it wiped all my PC progression and replaced it with my PS5 progression instead of merging them.
EA_David
Community Admin
Community AdminHi, I think there might be a mixup here. When the merge happens, the items, currencies and such merge, but some progression, your levels, stats and such, are taken from your highest level account and taken as the new baseline.
So if your PS account was higher level than your PC account, it sounds like this was working as intended, as long as your skins and such were successfully merged.
Community Highlights
- EA_Blueberry7 years ago
Community Manager
