Thank you very much for your help, I will try it now
MA01fdXwLv3 Were you able to get back into the game after relogging and/or clearing the cache?
Thank you very much for your concern. I still cannot log in normally after clearing the cache. At the same time, EA staff replied to me and told me that my account has not been banned, but I still cannot play the game normally. Now I have contacted EA staff by email, and I hope they can find a solution.
any updates this just happened to me
urdxth Are you seeing a ban screen or "one player in queue" when trying to get into a match?
If its a ban screen:
> EA Help | Get information on EA Account locks, bans, and suspensions
If its the "one player in queue", that's something that needs to be forwarded to EA Support to have fixed.
Community Manager
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