@31bye For information about account locks, bans, and suspensions, (and where you can contact the EA TOS Team), click here.
Thank you for your reminder, but since the EA account was stolen due to the email being hacked, when I wanted to recover my account, I first needed to recover my email. When I accessed my email, there were no EA emails at all because it had been set to not accept emails from EA. Moreover, the email account had been canceled, which even prevented me from receiving EA’s verification code properly. It wasn’t until I created a new EA account with the email that I was able to receive the verification code email from EA. Despite having no experience with internet-related issues, I managed to recover my EA account by trial and error. I am proficient in computer network protocols, which means I understand email protocols, yet it still took me a great deal of effort to recover the account.
