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XxAfroskixX's avatar
XxAfroskixX
Newcomer
2 months ago

This account is already logged in on another device

Accidentally downloaded the ps4 version and downloaded the ps5 version. On the ps5 version, it says this account is already logged in on another device but the ps4 version lets me log into my account. 
Help!!!! I just wanna play the game.

ive already tried deleting the ps4 version and unlinking and relinking my PlayStation account from ea. its still saying my account is logged in on another device but on the ps4 version, it lets me go in there no problem with all my data.

and yes, this is all on the same device, ps5..

please help…

3 Replies

  • XxAfroskixX​ When you close out of the game, you are still "logged in" for about 10-15 minutes, which would lock the account and prevent other platforms from being able to log into the account.

    The only way I know of to get around having to wait 10-15 minutes is to return to the game's main menu, (shown below), then wait about 15 seconds, afterwards you should be able to switch which platform, (in your case, which PlayStation version), you are playing on.

    Note: You must select "return to main menu" in order for the game to recognize you had "logged out", otherwise it will have that 10-15 minute login lockout:

  • I recently started to play Apex Legends again after many years (I played on day 1). Since I stopped playing, I went back and saw that AL is now cross progression (one of the reasons I was frustrated with the game when it released). I downloaded the game on both my PS5 and Xbox Series X. 

    I have both systems linked to my EA account, but when I go from one to another, I get a message that says "This Account Is Already Signed In On Another Device." Thus, prohibits me from playing on that device. 

    Im unsure how to get rid of the message that's blocking access to the console I want to play on, much less be able to play on the console that has that message on it. Seems like it would be a pretty simple thing to close the game on one console and open and play on another in a different room of my house.

    Any help or "fix" someone could provide would be greatly appreciated!

    EB