This profile is not permitted

@iPlayWraith247 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

Hello all,

I just recently came back to playing Apex after not playing for a few months.

The computer I first used was a computer that has the Dev build of Windows 11 which is known to have issues with easy anti cheat. (Was unaware of the issue and never a problem in the past).

I have switched to another machine and the game launches and on first launch I am getting a message that says "This profile is not permitted to play online. See ea.com/unable-to-connect for additional information."

Then click to retry.

I have clicked and then it lets me in and I can play around in the firing range (haven't tried an actual match yet).

I have not received any notification from EA about my account nor is there anything in my ban history.

What is wrong with my account or is this a bug in the game?

@EA_Barry Someone moved my new post that I created into this one.

These are not related questions (even though problems are similar errors). I do not have any actions against my account and it seems like I can still play I think.

yeah man, i got some problem to
and using windows 10 from win 11
and still nothing change
this really bad network glitch