Forum Discussion

ExpandapantsI's avatar
22 days ago

Trying to use my ps account's data on my pc

Hi. I recently got a pc and linked both my steam account and ps account, but when I try to play it uses my steam account which doesnt have a lot of data compared to my ps account that has all my cosmetics and legends. Is there a way for me to make apex use my ps account data instead so I dont have to wait until november to unlink my steam account?

 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hey ExpandapantsI​,

    Just to clarify what seems to have happened here, progress is stored on the EA account level rather than on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.  

    In this case, it sounds like your PlayStation account was linked to a different EA account previously. That would be why you're not seeing that progress on the EA account you've just linked with your Steam and PSN accounts. 

    You would need to try re-linking your PSN account to its original EA account to see if that content can be recovered, and then you'd need to link your Steam account to that same EA account rather than a new one. 

    If you run into any trouble with that re-linking process, please contact support directly so they can take a look and help make sure the correct accounts are linked going forward. Thanks!