Forum Discussion

Hero+

1 year ago

Solved

Twitch Drops

I'm missing the Seer Holospray Twitch drop from this week's Twitch drop rewards.

I know, a holospray, big deal. But if I earned a Twitch drop, I should have it. Besides, I'm most likely am missing other drops too. I don't know if I did or not, as there's been a lot of drops to keep up with.

Midnight9746
1 year ago
@OldTreeCreeper I created a case a few days ago and instantly got back an email saying "do you still need help?" along with "your case was created". I gave it a few days and just checked it now, it says the problem has been "fixed", but the holospray still isn't in my inventory.

I guess at this point, I'll redeem the next Twitch drop when it releases and see if that somehow fixes the problem, if not, back to EA help.

Edited: 2/21

It randomly appeared when logging in today. I guess it was just delayed? Who knows. I'll mark this as resolved.

5 Replies

OldTreeCreeper
Hero+
1 year ago
@Midnight9746

I've had an incorrect twitch drop and a few just not showing up. I would have needed to talk to chat (and maby twitch) to get it sorted out, but I just couldn't bring myself to make the effort.
Midnight9746
Hero+
1 year ago
@OldTreeCreeper So contact Twitch? Hmm, I don't think they would handle it, as it says here: [Twitch Drops], "The game developer is responsible for fulfilling the Drop rewards in the game and in some cases, this may take time to process." I guess I'll give it some time and then contact them after the Twitch Drops roate out.
OldTreeCreeper
Hero+
1 year ago
@Midnight9746 ea chat then maby twitch. You have more patience than me 🙌
OldTreeCreeper
Hero+
1 year ago
@Midnight9746

A recent post from a cm

https://answers.ea.com/t5/Bug-Reports/Twitch-Drops-Post-Malone-event-missing/m-p/13234978
Midnight9746
Hero+
1 year ago
@OldTreeCreeper I created a case a few days ago and instantly got back an email saying "do you still need help?" along with "your case was created". I gave it a few days and just checked it now, it says the problem has been "fixed", but the holospray still isn't in my inventory.

I guess at this point, I'll redeem the next Twitch drop when it releases and see if that somehow fixes the problem, if not, back to EA help.

Edited: 2/21

It randomly appeared when logging in today. I guess it was just delayed? Who knows. I'll mark this as resolved.