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TheRealChipLove's avatar
7 years ago

Twitch Prime Loot Pack Issues

I have already claimed the twitch prime pack for the Pathfinder skin and the 5 loot crates. I have had issues with it though as they are not in my game on the xbox. I don't know if it is because my ea account isn't linked to my xbox account but there isn't a way to link the two accounts together on the website. Also since I don't have my loot on the account is there a way to get the twitch prime pack back as i do not want to pay for a new twitch prime but want to get the loot as i still dont have a single legendary item after being a level 35 and all of my friends have at least 2 and they are all below level 20.

7 Replies

  • Also having the same issue. Not seeing anywhere that i can link my EA account to my Xbox Live account in game or on the website and it is very frustrating

  • once i have unlinked both is there a way to tell if the ea account i am linking is also linked to my xbox account
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 years ago

    You may need to speak with one of our phone or chat support advisers @TheRealChipLover  who will be able to check where your account is linked.

    You can contact our live support at help.ea.com.  

    To request a callback or speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to receive a callback or begin a chat.

    Darko

  • Entoc's avatar
    Entoc
    7 years ago

    I am having the same issues but on PC contacted ea support they told me its a twitch issue and i have to contact them about putting the content on there 

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