Forum Discussion

7 years ago

Unable to connect to EA Servers after update 1.2

Since i updated yesterday, I haven't been able to start the game (PC). After the boot-screen with the Easy Anti-Cheat logo and loading bar disappeares, nothing happens. I can see the r5apex.exe app r...

EA_Blueberry

Community Manager

7 years ago

@JEPPEJWR96

Can you attach a DxDiag for us so we can look at your system specs?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

JEPPEJWR96

7 years ago

Tried reinstalling Apex on another SSD, but still no luck

Here's the dxdiag-file:

https://www.dropbox.com/s/09l9y9ze2phoeio/Jeppejwr-pc.txt?dl=0

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