Unable to connect to EA Servers (Apex)

Hi there, 

I'm sorry to hear you've been unable to connect to Apex Legends for a while now. Since you've tried many connection troubleshooting steps without success, have you tried a different connection, such as a mobile hotspot, just to test and see if the game connects? Also, you could try a different account to identify whether the issue is account-related or not. 

Let us know how you get on, 

Different connection don't work, same with different account, I can use my account on different PC, but not my PC, I also try turning off firewall. I log in through Steam

Since a different connection doesn't work but you can play on a different device, there might be something on your PC blocking the connection. 

In this case, I suggest a Clean Boot, as that should disable any background programs that might conflict with the game: How to clean or safe boot your computer. 

I see you mentioned turning off your firewall; you could also temporarily disable your antivirus to test if the game connects. 

This method don't work either

Have you tried turning "Network Discovery" OFF?

I'm assuming your network profile on your ethernet is "Private" ?

I think I had this problem before but I'm not sure if this was the solutions.

I can't seem to find where that 'solutions' was. 

Hey @Zioryu,

When you used a different PC and that worked, were you on the same connection or a different connection?

Since you managed to connect using a different device and tried different connections on your own device, it seems that it might be something related to the laptop. Would you be able to share a DxDiag with us? How to gather information on your PC using DxDiag

Thanks,