Forum Discussion

3 years ago

Unable to connect to EA servers Xbox Series S

Hello! I was playing just fine yesterday and all of a sudden after I logged off for a few minutes, I can’t get past the first screen. I press A and I get a “RETRIEVING MATCHMAKING LIST…” message and ...

GT-512

2 years ago

@EA_Aljo Nothing works i tried changing the dns and like i said it works for a couple of games then back to not working is there an ip ban on me or something like that ? I checked my ban history and nothing is there

EA_Aljo

Community Manager

2 years ago

@GT-512

We don't give out IP bans so that wouldn't be the case. Unfortunately, I'm out of ideas. In past cases, it's been an ISP/equipment issue when you can connect on a different network. An advisor may have other suggestions though. Try opening a case here to get in touch with one. Thanks!