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xxhaloepicxx's avatar
4 years ago
Solved

Unable to load past landing screen (Steam)

I've managed to get Apex to work once since I upgraded my PC.
I'm not sure if it's my windows version, CPU or GPU causing this issue.
I play on Steam and I can get past the splash screen just fine, but then im stuck loading the landing page. I haven't even gotten the option to log in with my EA account even after waiting for over 5 minutes.



I've tried verifying the integrity of the game files and restarting my pc.
Anyone else having this issue or knows a fix?

PC info:
AMD Ryzen 7 3800X
16GB RAM
MSI GeForce RTX 3060
Windows 11 21H2
GeForce Driver Version 497.09

  • Got a suggestion from a friend who had a similar issue caused by USB flash drives.
    I didn't have any flash drives in my PC but unplugging every non-essential USB device I have plugged into my PC right now seemed to fix it.
    I have no clue which one fixed it, given how many things I keep plugged in 24/7.



    Anyway tips if anyone runs into this issue in the future:
    - Remove ALL USB flash drives
    - Remove every USB device you can that is non-essential (ie: graphics tablets, webcams, microphones, etc)
    - Don't panic, even if this takes almost a month to fix like mine, Origin and the EA client should have working versions.

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