Forum Discussion

5 years ago

Unable

I have seemed to come across a weird error telling that my HDD is full when it has 1 Tetra of space. I do not understand why it is unable to install as I seem to found out that it keeps installing in...

EzyHawk

Hero

5 years ago

@Blakezen Have you picked the correct hdd upon install?

Blakezen

5 years ago

Yes I believe so

EzyHawk
Hero
5 years ago
@Blakezen Can you verify the correct location is set if you go to:
Origin > Application Settings > Installs & Saves and under "On your computer"
- Blakezen
  5 years ago
  This is the directory, however the file keeps going into the C drive instead
- Blakezen
  5 years ago
  As seen in P2 the file is directed to the specific folder but the Apex file is not there but in the C drive folder instead and has set-up its own folder.
  - EA_Kent
    Community Manager
    5 years ago
    Hey @Blakezen.
    
    When you've got the chance can you try clearing out the Origin cache to see if that helps at all? If there's an issue with the Origin client data that's preventing it from installing on the drive you specified then clearing the cache may help.
    
    For more information on how to clear the cache visit the EA Help website. Let me know if you're still running into the same issues after that. Thanks!
    
    /Kent