Unfairly Banned for Playing Enhancements
Hey everyone, I'm in a really frustrating situation and I'm hoping someone here can help or has experienced something similar. I just discovered that my Apex Legends account, iros008 on PlayStation...
Forum Discussion
6165329 Unfortunately, EA Account bans cannot be handled on the forums as you would need to contact the EA TOS Team.
Here is the problem: I have not played Apex Legends a single time since the current season started.
It makes absolutely no sense. How can I be banned for cheating in a game I haven't even logged into?
It is possible that your EA Account, (or one of your platform accounts, (if any)), was hacked, (which you would need to secure any hacked account before appealing the ban).
- EA Help | What to do if your EA Account was hacked
- For platform accounts, visit the platform's account recovery support page
I've already appealed, but given my last experience with their support team (who did nothing about my stolen coins), I have zero faith.
As for the Apex Coins, that may have been spent by someone else who had gotten into your account, (hence why I've mentioned securing your accounts).
Sadly however, there is no way to refund the Apex Coins once those spent, (and the same goes for Legend Tokens, Crafting Materials, etc.)
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