Forum Discussion

UnreaLich's avatar
UnreaLich
4 years ago
Solved

unlink banned account

Got banned for hate speach. Accept my fault, but EA cant block only Apex account, block full EA account with solo-games too ("very nice"). Want unlink that account from steam - only response i get -...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hey @UnreaLich 

We are unable to assist with Bans on an EA Account, We have a dedicated Terms of Serivce team that handle all investigations. 

Once you reach out to dispute an action taken on your account, our TOS team will perform an invesitgation into the BAN. If our team declines removing the BAN we would be unable assist further. 

If you have further questions about Bans or investigations we have a few Help Articles below that provide further details.

Thanks! 

UnreaLich's avatar
UnreaLich
4 years ago

i dont want to remove ban. I want unlink my ea-account from steam. 
And ea-tos-team cant block any feature on my steam account (and "unlink" is one of it). But they refuse to unlink account. 

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