Forum Discussion
134 Replies
The astros i use are simply headphone jacks with a mic. Like any iPhone headset. No mix amp in my situation.
i have 2 different pairs of turtle beach neither of them work with this game all other games are fine
- oXBear6earXo6 years agoSeasoned Novice
I've been dealing with this issue for a week and EA keep giving me the run around because they do not know what the hell they are doing. They are going by a script. I have dealt with five reps! Nothing resolve! Just horrible. The last rep tried to blame on my Xbox One S audio and told me to contact Xbox Support. Xbox had me triggering ports, changing the settings, and everything. They said its APEX LEGENDS! [Removed - CM]
- EA_Blueberry6 years ago
Community Admin
Thank you all for getting back to us with your hardware. Sending this up to the team for investigation.
Hey, Blueberry.
I too am experiencing this issue on a turtlebeach stealth 600 headset. It’s been going on since launch and never once worked. Xbox party chat works fine but in-game voice chat does not. I too can see mic symbols light up, even my own, but i cannot hear anyone. It is quite frustrating.
I'm playing with a Steelseries Arctis 3, and have an open NAT. Can hear friends in xbox party chat and in game chat. Still have never heard anyone that is not a friend.
I have open NAT and get no audio from my teammates with 3 different sets of headphones:
1) Astro A-10
2) Standard iPhone in-ear headphones
3) Polk audio gaming headphones
All 3 work perfect with any other game, just Apex that isn't working.
I've been playing with Turtlebeach headphones
- EA_Blueberry6 years ago
Community Admin
I have a Turtle Beach headset too. When I was playing with my friend and we were in our party chat, the microphone icon in game lit up as if someone was speaking. When went to game chat, the microphone icon would only light up when we were actually talking. You can test this by going into a party with your friend and switch from the party screen when you double-tap the Xbox home button. We'll provide an update around this as soon as possible.
Hi,
the same observation (No voice chat) at my xbox one and logitech G430.
Please EA, fix it.
thx