When I try to sign in to play on apex, I get an error message telling me that my profile is not permitted to play online/ but I was playing all day and stepped out for five mins to take my dog for a walk.... does anyone know what this could be?!
Community ManagerHi @ApacheChief93,
What's the full error message you've been getting when you're trying to log in?
/Kent
“This profile is not permitted to play online. See ea.com/unable-to-connect for additional information”
but when I go to the website it doesn’t tell me much on what’s going on. Again I haven’t received an email claiming that my account is banned/ on lock.
Community ManagerThanks! I appreciate that. Do you know if you have any Xbox Live restrictions on that account?
/Kent
Community Manager
