Forum Discussion

4 years ago

Why do i always have to accept user agreement everytime i log into apex on Xbox

It keeps clearing my settings and its very frustrating to have to remember everything when ever I want to log in. It started when the next gen update came out and hasn't stopped since despite changin...

EA_Aljo

Community Manager

4 years ago

@ready_player_5

Can you try switching to a different network? If you can create a mobile hotspot, switch to that just long enough to accept the agreement. You could try playing a game as well to be sure. If that doesn't help, do you have another device you can try playing on to accept the agreement there?

ready_player_5

4 years ago

@EA_Aljo I do tend to switch networks but never when this happens, I'll try it out if or most likely when it happens again and no I don't have any other device? Its on my Xbox this is happening are you suggesting a different console?

EA_Aljo
Community Manager
4 years ago
@ready_player_5

Yes. Another console is what I mean. Let me know what happens with trying another network. Thanks!