Forum Discussion

4 years ago

Solved

Why is lag still happening since the beginning of season 12

Is it normal to experience a sudden lag peak every 20seconds? The Devs said they were looking into it, despite a new patch had been applied (I think) and no improvements noted. In fact it may be slig...

EA_Kent
4 years ago
@Freitas_pilau

Thanks! I appreciate the info.

Could we try out some troubleshooting to see if we can help with the lag issues you've been seeing? A good place to start out would be with the basic and advanced connection steps from the EA Help website.

If you're still running into any connection issues after that please let me know. Thanks!

viprosia

4 years ago

According to the game I'm playing on the South Carolina data center which has the lowest ping compared to other centers. Of the three options for SC when I switch between them all it seems to make the lag and stuttering worse. Hard to explain, if I play without changing centers I lag really badly but not as badly as I do once I try to switch. I haven't tried any other ones besides SC because the ping is higher so I feel like that would make it worse.

EA_Kent

Community Manager

4 years ago

@viprosia

Got it, thanks!

Could we try setting a different DNS in Windows to see if that makes any difference? You can change the DNS through the Windows TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. If you choose the Manual option you can enter a DNS of your choosing.

I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I've also heard that the Cloudflare DNS resolver can help (Primary DNS: 1.1.1.1).

If you're able to give that a shot please let me know how it goes. Thank you!