Got it, thanks!
Would you mind if we try out some troubleshooting to see if we can help improve the ping at all? A good place to start off would be with the basic connectivity steps over at the EA Help website. Let me know if you're still running into the same issues after that. Thanks again.
/Kent
Community ManagerHey @IGuruDevI,
Is there a specific datacenter where you're seeing this happening, or is it the same situation with any of them?
/Kent
I play on the Singapore server and I m from North India. Your latest network information tool in-game gives me a real numeric ping value rather than a symbol. I get 82ms ping in Apex legend on the server selection screen but I have over 100+ and sometimes it reaches 130ms. I figured the reason why sometimes my shot never registered because I never played on 80ms to 85ms. it always 100+ms while hot dropping. I get 80ms to 84ms ping in Valorant too and it never crossed above 85ms in Variant. two screenshots. do something. I have fiber internet with zero packet loss.
another screenshot here too
another screenshot where i see 74ms too 79ms ping but in-game 100+ms
Community ManagerGot it, thanks!
Would you mind if we try out some troubleshooting to see if we can help improve the ping at all? A good place to start off would be with the basic connectivity steps over at the EA Help website. Let me know if you're still running into the same issues after that. Thanks again.
/Kent
Community Manager
