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awganyu's avatar
awganyu
New Novice
6 hours ago

Wont get past loading screen

Anytime I load into the game it crashes after a few seconds and does not give me an error messageor anything and I dont know why

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Thank you. Here's a couple of suggestions that will hopefully help.

    • Cleanly reinstall your Nvidia driver. If that doesn't work, try rolling back to a previous known-stable release
    • Disable any overlays and recording tools
    • As a test, enable borderless windowed mode with HDR off
    • Repair AntiCheat as well as the game files


    Let's see if this helps. Let me know how it goes. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hello there. Sorry to hear about your troubles with launching Apex Legends. I'll try to help. First, what platform are you playing on? If you're on PC, grab a DxDiag report and attach it to a response here. Instructions for that can be found in this article. Thanks!

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