Forum Discussion

b8N8I6L26M's avatar
b8N8I6L26M
Newcomer
9 hours ago

wrong ea account after recent update

after todays update ,im required to relogin my ea account but different email account is appearing to send code..my own email is not appearing

3 Replies

  • b8N8I6L26M's avatar
    b8N8I6L26M
    Newcomer
    1 hour ago

    Why there's no option to log in my own ea account,when I tried theres an account already which is not mine

  • b8N8I6L26M's avatar
    b8N8I6L26M
    Newcomer
    2 hours ago

    I dont know if I was hacked..I can still sign in my ea account in my browser..

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey b8N8I6L26M​,

    Seeing as an unfamiliar email address appeared instead of your own, it'd be worth connecting with our support team to secure your account and adjust those account details. 

    If you're able to, please be sure to go through as many of these security steps as possible to help get your account back under your control. If you're unable to log in, please use the Contact Us option at the bottom of the page to reach live support, who'll be able to help with account recovery. They'll ask a few questions to verify that you're the account owner before working with you to address this. 

    Once you regain access to the account, do remember to work through those security steps to prevent this from happening in the future. 

    Let us know how it goes, thanks! 

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 47 minutes ago
39,868 Posts