Forum Discussion

Seasoned Novice

7 months ago

Solved

Wrongful Ban Despite Clean Stats – Requesting Manual Review (Case #212490128)

Hello EA Support and Community Managers, I’m reaching out to request a manual review of my Apex Legends account ban. My EA ID is Yuk1AND5akura, and my latest case number is 212490128. I’ve already ...

anticheat

EA_Mako
6 months ago
Yuk1AND5akura
If you have already appealed multiple times with our Terms of Service team, that full investigation has taken place.

If they have declined to remove a penalty after multiple appeals, I'm afraid that will be final and cannot be changed through any other channels either.

EA_Mako

Community Manager

6 months ago

Yuk1AND5akura
If you have already appealed multiple times with our Terms of Service team, that full investigation has taken place.

If they have declined to remove a penalty after multiple appeals, I'm afraid that will be final and cannot be changed through any other channels either.

Yuk1AND5akura

Seasoned Novice

6 months ago

And I want to know how to file a complaint against the customer support agent. That agent left the chat without saying anything — I feel like they might be discriminating against me.