Forum Discussion

3 years ago

Xbox stuck in initializing

Could you please help me? I play Apex Legends on an Xbox S. The past days/weeks the play frequently halted and I drop out of the game (code suspended, over or snake). Now I can't even get in. The gam...

EA_Atic

DICE Team

3 years ago

@TomMaesen Could you try to power cycle the console and see if that helps.

How to power cycle:

Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
Unplug the console's power cable. Wait 10 seconds.
Important Make sure that you wait at least 10 seconds. This step resets the power supply.
Plug the console power cable back in.
Press the Xbox button on your console to turn it on.