Forum Discussion

Hero+

6 years ago

Zeels in-depth Troubleshooting Guide

Hey everyone. I see a lot of technical issues popping and want to centralize them in one post for easy troubleshooting. I'll be updating this post frequently so most information you'll find her...

The-Nazguul

5 years ago

Hey thanks for the great effort

all i want to know the prediction error can be fixed? can i do something to fix it? or just let it go and forget about apex legends season 5?

i can't play the game,, that cursed error keep pooping on my screeen every match ...every single match more then 10 times

is there a solution to this or this Covid 19 is the main reason of this error ,,

apex legends before covid19 its not the same after covid19

ps ! im entring here more then i play the game but like all time o cant find no solution please dud HELP

XX_MrDeclan_XX

5 years ago

Hi all!

Coincidence or not, since the update of windows 10 to version 2004, i had crashes in Apex, on first startup, after easy anticheat screen. Yesterday i updated Visual C++ to the latest versions and apparently, for me, it resolved the startup crash 🙂

Thank you very much for the help!!

XX_MrDeclan_XX
5 years ago
@XX_MrDeclan_XX

Update to my first post:

Today, moments ago, at first startup, Apex crashed! ☹️ It seems that updating Visual C++ did not resolve this issue ☹️
- Zeelmaekers
  Hero+
  5 years ago
  Hey @XX_MrDeclan_XX
  
  Can you create a new post and attach a dxdiag file to it.
  This way you create a case unique to your issue.
  
  Do you get any error codes and when does apex crash?
  - XX_MrDeclan_XX
    5 years ago
    Hi!
    No, no error codes are given. Crash always happens on first run of the game. After easy anticheat screen apear and before EA/Respawn screen apear. I have to go to Task manager and end task of Apex. This crash started to apear after i updated windows 10 from version 1909 to 2004. Maybe windows related issue? I will attach dxdiag file to this post.
    Thanks!
    Apex.txt91 KB