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TAHAPATRON65's avatar
TAHAPATRON65
Rising Newcomer
22 days ago

1.ExitType 111 Invalid Image Hash 2. Failed to obtain Origin directory

Battlefield 2042 does not launch on PC due to EA AntiCheat kernel driver failing to load.

The game shows the splash screen, EA AntiCheat service starts briefly, then crashes and stops.
Windows Event Viewer reports:

- EAAntiCheatService ExitType: 111
- Service Control Manager Event ID 7023
- STATUS_INVALID_IMAGE_HASH (%%4294901871)

This is NOT a standard configuration issue.
Secure Boot, TPM/fTPM, SVM, VBS, Core Isolation and Hyper-V have all been tested ON and OFF.
Windows 11 is clean installed, BIOS and all drivers are up to date.

Hardware:
- AMD Ryzen 9 9600X (Zen 5)
- Gigabyte B850M AORUS ELITE WIFI6E ICE (BIOS F7)
- 64 GB DDR5
- RTX 2070 Super

This appears to be an EA AntiCheat driver signature / Secure Boot CA compatibility issue.
Please escalate this case to the EA AntiCheat engineering team.

Before the EA AntiCheat service crashes with ExitType 111, the following error is logged:

"EAAntiCheatService – Failed to obtain Origin directory"

This happens during game launch while the splash screen is visible.
The EA AntiCheat service starts, then immediately stops.

EA App is installed cleanly in the default directory:
C:\Program Files\Electronic Arts\EA Desktop\

Origin is not installed and no Origin registry entries remain.
This indicates EA AntiCheat is failing to correctly detect the EA App installation path before the kernel driver load phase.

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