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JangoJack11's avatar
JangoJack11
Newcomer
21 hours ago
Solved

Failed to launch game "Error on our end"

I tried playing 2042 but every time i boot the game its a black windowed application where briefly the title "battle field 2042" is shown in the top left corner of the application but very quickly loses the name and that has been the immediate tell tale that the game wont load after numerous attempts to boot. Looking at you tube videos and reddit i disabled EA overlay, NVidia overlay ( and enabled) and the game fails to boot saying error on our end. I attempted to repair the game installation, no improvement. I uninstalled the game and re installed the game, no changes. Running the game as administrator does not correct the concern. I attempted to file EA error reporter, not sure if i will hear back from that. How can I get this game to work? --- My game crashed last night and attempted to restart but was met with this error continuously.

 

  • I have the same issue, you are not alone m8. ;'(

    I have tried many different potential solutions to this problem with game launch and unfortunately nothing worked for me so far... ;'(

    I found an interesting post here on these forums, maybe you can check it out and it might help you fix this. Here is a link: https://forums.ea.com/discussions/ea-app-technical-issues-en/failed-to-launch-game-an-error-on-our-end-for-multiple-games-any-fixes/12494514/replies/12534913

    Good luck m8 and see you on the battlefields. ;)

10 Replies

  • Hey, so i tried everything the internet told me. I wound up following the steps posted by F4NCYPL​ and the first one was to get out of windows insider program and uninstall their updates. I was not part of the program so I did not have any of their updates. I did, however, notice the last windows update i had was the 31st of August, which just so happens to be when my game stopped launching. uninstalled those windows updates, restarted computer, and game launched immediately. 

  • JangoJack11's avatar
    JangoJack11
    Newcomer
    19 hours ago

    Originally the game wouldn't even boot past a black screen, after performing the uninstall and reinstall procedures for the anti cheat it actually booted but still crashed. It was within the NVidia steps for me is what seemed to fix it. Its playing right now but im only half optimistic until it can be played consecutively. 

  • mxmonster883's avatar
    mxmonster883
    Newcomer
    20 hours ago

    What did you do to solve it? I’ve cleared caches, uninstalled/reinstalled, ran all as admin, etc. and nothing. Do you know what exactly fixed it? 

  • JangoJack11's avatar
    JangoJack11
    Newcomer
    20 hours ago

    Its tedious but following the link F4NCYPL​ replied to me with did eventually get the game to work. https://forums.ea.com/discussions/ea-app-technical-issues-en/failed-to-launch-game-an-error-on-our-end-for-multiple-games-any-fixes/12494514/replies/12534913

  • mxmonster883's avatar
    mxmonster883
    Newcomer
    20 hours ago

    Hey, I’m in the same boat as Jack. I’ve been troubleshooting for 3 days now between Reddit, YouTube and forums. Do you know of a fix?

  • JangoJack11's avatar
    JangoJack11
    Newcomer
    21 hours ago

    I started the first step in the link you sent, the game booted and went to the menu and immediately crashed into the continuous loop of error our fault lol. Ill keep trying through, thanks for the link.

  • I have the same issue, you are not alone m8. ;'(

    I have tried many different potential solutions to this problem with game launch and unfortunately nothing worked for me so far... ;'(

    I found an interesting post here on these forums, maybe you can check it out and it might help you fix this. Here is a link: https://forums.ea.com/discussions/ea-app-technical-issues-en/failed-to-launch-game-an-error-on-our-end-for-multiple-games-any-fixes/12494514/replies/12534913

    Good luck m8 and see you on the battlefields. ;)

  • I also meant to mention that i cleared EA cache and attempted EA app repair.

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