Performance issue, why can't I get a refund

Same happened to me. EA have this awful and public robbery in their terms, in which one cannot get a refund after like 2 days.

It is sad being forced into these kind of dealings as a gamer. 

Yeah I saw that, i bought in Origin so currently awaiting a reply for another Refund request, I'm (wish i didn't need too) hoping that EA will realise how bad this game is now steam has observed that it is indeed broken.

EA will need to take the same approach as Anthem and refund as this has to be one of the (if not top) shadeist underhanded thing this company has ever done, absolutely disgusting: Fraud, theft, interest created from stolen payment through false advertising. Appallingly

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@Moisex00 wrote:

Same happened to me. EA have this awful and public robbery in their terms, in which one cannot get a refund after like 2 days.

It is sad being forced into these kind of dealings as a gamer. 

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Yeah stick and carrot approach, wait for a patch haha you are screwed, thanks for going EA

For refunds I recommend taking a look on our article here

What kind of issues are you having with the game and can you post a Dxdiag so we can see what software and hardware combo you are running. @Rogu3granny 

/Atic 

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@EA_Atic wrote:

For refunds I recommend taking a look on our article here

What kind of issues are you having with the game and can you post a Dxdiag so we can see what software and hardware combo you are running. @Rogu3granny 

/Atic 

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@EA_Atic When I go into 2042 in any server with other players my FPS very rarely hits 60 with all settings at low, if there is any action it goes down to 30 to 40 FPS, I have a 350MB Fiber Optic connection.

I have tried to get a refund stating that the game is unplayable except in solo where even then I still only (barely) get 60 FPS, and with the clear indication from DICE that there is no set implementation date for a PC optimization fix I have spent £79.99 for a game that works barely in solo.

I haven't even touched this game since Patch 3.1 as there is no point as it is unplayable

System Specs:

I7-7700k (OC 4.7ghz)

NVIDIA GeForce RTX 2070

32 Gb Corsair Ram

Windows 10

DXDiag file attached

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@Kugel_FIN wrote:
@Th3-Abacusi payed full price for the * game too.

Now they are selling it cheap. i wonder should i claim visa -company about faulty product ?

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I would, if you can get a refund  do it, i would if i could but trusted EA and bought via origin, bad idea

I had the same issue with a 1080oc, which is about on par with your 2070, my CPU was older than yours so I was wanting to update anyway.

Anyways, I went with an i7 12700kf and overclocked it to 5.2ghz which solved all my issues, even using a 1080oc, low @ 1080. Now pushing 120fps almost all of the time but the games weather system pulls it down, as expected. Wish i could afford a decent video card, it would make this new system really sing, but on the other hand, even if I could, I don't want to support this price gouging.

Even going from 5ghz to 5.2ghz the performance noticeably changes. So i feel its 100% cpu related I'm sorry to say.

128player is very heavy on the cpu which is why we see alot of people complain about 3070s or even 3080ti's running with low frames, spending au$2000-3000 on a new video card just to combine it with an old cpu, bottleneck anyone? Thus I don't believe the game is as poorly optimised as people suggest. I've seen the game run very very well with new CPUs and GPUs.

In the games console type ' perfoverlay.drawfps true ' and you will probably notice the cpu is sitting in the red or at least bouncing to red a lot. If I'm wrong then ignore my reply but I suspect I won't be.. this is your cpu holding the game back.

You mentioned you have corsair ram? If it supports an XMP profile then maybe double check if that profile is enabled in bios, if it isn't then select profile 1. This may open up your cpu a little more.

I've also seen a few posts here of people making bf2042 cfg files to adjust the way cpu cores and threads work with bf2042, they claim success so I'll try to dig them up. Posted recently in the technical issue forum relating to a cpu usage thread I think? 

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@eiluaq wrote:

I've also seen a few posts here of people making bf2042 cfg files to adjust the way cpu cores and threads work with bf2042, they claim success so I'll try to dig them up. Posted recently in the technical issue forum relating to a cpu usage thread I think? 

I have tried everything possible to make it work but did report that the Game only really uses your CPU as I checked during gameplay on system manager and it was showing my CPU to be running at 100% and the game not really utilizing the graphic card at all, also there is memory leak which you can tell after one or two games.

I should be able to run this game on medium to high but it is that poorly optimized it struggles to play at it a low.

You or I shouldn't need to need to upgrade as we are using systems that are likely double the price of a PS5 but DICE has not even tried to optimize this game for PC and it really shows, and they can't even give an implementation date of when this will be fixed but have stated they are aware of this issue but it will take time, their words were 'We are aware of the issue but it will take longer to implement a fix'

And we can't even get a refund for a game that shouldn't have been released as it is not fit to play.