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XekBOX2000's avatar
XekBOX2000
Rising Novice
2 days ago

Persistent Crashes with EA Anti-Cheat Games - TDR Errors and Memory Issues

 

I'm experiencing persistent crashes with Battlefield 2042 and Battlefield 1. The issue only affects EA games using EA Anti-Cheat and has persisted across three different GPUs, suggesting it's not a GPU-specific hardware issue.

Error Details:

TDR/Watchdog Errors:

 Fault bucket, type 0
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0
Problem signature:
P1: 141
P2: ffff9705f81c7460
P3: fffff803a62203e0
P4: 0
P5: 0
P6: 10_0_26100
P7: 0_0
P8: 768_1

Memory Leak Errors ( this does not come up anymore during crashes so might be solved):

Fault bucket 2050768896578156208, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0
Problem signature:
P1: bf1.exe
P2: 1.0.0.0
P3: 10.0.26100.2.0.0

EA Anti-Cheat Errors:

The description for Event ID 1 from source Application cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted.
EAAntiCheatService
ExitType: 96 (37)

 

 

Troubleshooting Steps Already Taken:

 

Troubleshooting Steps Already Taken:

  1. Completely reinstalled EA app and games multiple times
  2. Uninstalled and reinstalled EA Anti-Cheat service
  3. Updated GPU drivers (tried clean install with DDU)
  4. Updated BIOS to latest version
  5. Adjusted virtual memory settings
  6. Ran memory diagnostics (no errors found)
  7. Performed Windows repairs (SFC and DISM)
  8. Tried clean boot configuration
  9. Adjusted TDR settings in registry
  10. Created exception rules in Windows Defender
  11. Tried multiple GPU models (issue persists across all)

Members of the Battlefield Discord community suggested this might be related to a system memory heap corruption issue that specifically conflicts with EA Anti-Cheat software. The crashes happen regardless of hardware configuration, suggesting a fundamental software/system issue.

Games typically crash after a few minutes of gameplay with either TDR errors (GPU timeout) or memory leak errors, despite having adequate system resources (32GB RAM).

Please advise on specific troubleshooting for memory heap issues related to EA Anti-Cheat, as this problem has persisted through multiple hardware changes and standard fixes.

System Information:

RTX5070ti

7800x3d

32gb 6000mhz ddr5

3tt m.2

1tt ssd

850w seasonic plat psu

Windows11

anticheat
bug
crashing
installation
lag
pc
updates

3 Replies

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  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    24 hours ago

    Try running HCI MemTest. It will find RAM memory errors that other memory testers will miss.

    https://hcidesign.com/memtest/

    Since you have 32GB of RAM I'd only test 24GB of RAM with HCI MemTester. Launch multiple MemTest windows and have each window test 2,000MB of RAM.

    24,000MB ÷ 2,000MB = 12 MemTest windows

    So you'd open 12 MemTest windows with each window testing 2,000MB of RAM. Which totals 24GB of RAM being tested.

    Let it run over night while you're sleeping. If there's any RAM errors a notification window will popup letting you know.

    If you test over the amount of available free RAM in Windows. HCI MemTest will start testing the Windows Page File which is undesirable because then it will be testing your SSD instead of RAM.

  • XekBOX2000's avatar
    XekBOX2000
    Rising Novice
    15 hours ago

    Hey so I did as you instructed but sadly there is 0 errors? This is making no sense, how my ram is in good health but get these errors. Just to clarify this is only happening with EAanticheat, for example bf4 which doesnt use it, works perfectly fine.

     

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    8 hours ago

    That's good there's no RAM errors. Since only EA games using EA Anticheat are crashing and everything else is running fine on the PC. I think it's safe to assume you've narrowed down the EA games crashing issue to an EA Anticheat software issue that's causing EA games to crash.

    What that EA Anticheat software issue is I do not know. If it were me having this issue my next step would be reinstalling Windows and only installing the Nvidia GPU driver and then an EA game to see if the game will run on a fresh Windows install with minimal drivers and software installed. I would install the game and Windows on the same hard drive.

    There's no guarantee this will fix the issue. If you have an extra hard drive or SSD laying around it will make this test much easier because you won't need to format and erase your existing Windows 11 install. In fact I would unplug the existing drives from the computer to prevent accidental deletion.

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