Forum Discussion

Seasoned Newcomer

26 days ago

Solved

Appeal for Account Ban - False Positive Investigation Request

Dear EA Terms of Service / Customer Support Team, I am writing to formally appeal the [permanent ban] imposed on my Battlefield 6 account (EA ID: "I_IIADSII_I", Linked Steam ID: alipast524) on 04/18...

EA_Salmon
25 days ago
Hi there,

Sorry to hear about the situation. In this case, I’d suggest submitting another account appeal.

We’re not able to review or investigate account bans here on the forums, so if you believe this action was applied incorrectly, please continue through the official appeal process so the appropriate team can take another look.

If needed, you can also submit your case through this and include as much relevant detail as possible.

In addition, the following articles may be helpful:
EA Account help for locked, banned, or suspended accounts
EA Forums Guide: No Access, Disabled Accounts, Hacks, Bans, and More

Thanks for your patience.

EA_Salmon

Community Manager

25 days ago

Hi there,

Sorry to hear about the situation. In this case, I’d suggest submitting another account appeal.

We’re not able to review or investigate account bans here on the forums, so if you believe this action was applied incorrectly, please continue through the official appeal process so the appropriate team can take another look.

If needed, you can also submit your case through this and include as much relevant detail as possible.

In addition, the following articles may be helpful:
EA Account help for locked, banned, or suspended accounts
EA Forums Guide: No Access, Disabled Accounts, Hacks, Bans, and More

Thanks for your patience.

_I_IIADSII_I_
Seasoned Newcomer
22 days ago
In my appeal submitted two days ago, I attached the single-player modification tool I used for Helldivers 2, detailed its operating mechanics, the specific directory path of the generated .sys driver file, and even provided test keys for verification.
Today, I checked my case status and noticed it has been updated to "Waiting for Studio". I sincerely hope that the technical details I described align perfectly with the logs recorded by the Javelin anti-cheat system, and that the review team will take this evidence into full consideration. Thank you for your time and effort.

[url=https://postimg.cc/Jtg15LHT][img]https://i.postimg.cc/PrfPhfXk/QQ-jie-tu20260423145500.png[/img][/url]
NickKote
New Rookie
22 days ago
I have a question, how players are able to dispute anything if only bots answer? I tried doing it 5 times already lol, theres no support at all